Archive for the Operations Category

Comment on Regulator’s governance survey

Posted in Business, Governance, Operations, Pensions, Press, Risk with tags , , , , , , , , , , on July 16, 2007 by katephiz

Press comment on the Regulators annual survey of governance with full text reported here. Various excerpts picked up and quoted by the press. For the benefit of the press I summaried my detailed commentary as follows:

“The survey reports encouraging progress in several areas, including conflict awareness and the evaluation of the employer covenant. It also highlights a number of areas where general practices remain weak, namely Advisers, Risk Management and Administration. Whilst we expect to see developments in these areas over the next 12 months, the focus for trustees should be to ensure they have good governance structures in place and the rest will follow. As well as delivering a well run scheme, this will protect their position with the Regulator.”


Salary sacrifices

Posted in Business, Employee benefits, Pensions, Pensions World, Process, Rem & bens with tags , , , on February 27, 2007 by katephiz

Author of an article for Pensions World explaining some of the practicalities for organisations wanting to establish salary sacrifice arrangements for benefits.

“…implementation can be problematical in a group personal pension where tax relief is claimed by the life office…”

Salary sacrifice and payroll

Posted in Business, Consulting, Employee benefits, Flex bens, Process with tags , , on January 9, 2007 by katephiz

Comment in Employee Benefits magazine on the importance of getting the processes and systems right in payroll when setting up a flexible benefits scheme.  Excerpt from the full comment as follows:

… if it is broken in payroll, that will create real problems. One very big retailer’s payroll system, for example, just could not add any additional columns for the extra data. 

Governance Consulting

Posted in Consulting, Employee benefits, Financial controls, Governance, IT, Management, Operations, Pensions, Press, Process, Risk with tags , , , , , on December 13, 2006 by katephiz

Press release annoucing the launch of LCP’s Governance Consulting Practice for which I am one of the two senior contacts.
The launch consolidates work to produce a manual for clients on how to undertake a risk management exercise.

Risk – like the relay

Posted in Business, Consulting, Employee benefits, Financial controls, Governance, HR, Management, Operations, Outsourcing, Payroll, Pensions, Process, Risk with tags , , , on March 30, 2005 by katephiz

Article authored for Personnel Today explaining risk using the analogy of a relay race.  Excerpt as follows:

Generally, preventing a risk from arising involves simple, straightforward solutions, which can often be implemented at minimal cost. The consequences and cost of dealing with a risk after it has happened can be considerable.


However, as we have seen, many of the risks lie on the boundaries between departments and functions.

Worthy of Award

Posted in IT, Management, Operations, Outsourcing, Pensions, Press, Process, Professional Pensions with tags , , , , on September 16, 2004 by katephiz

Author of September 2004 commentary for Professional Pensions summarising the contributions of a number of industry thought leaders to a survey looking at outsourced administration.  Excerpt follows:

Each of the respondents stresses the need for a partnership between TPA and client. Ash comments that “a successful client relationship should recognise that the world of administration is, and never will be, ‘perfect’”. TPAs stress partnerships to allow them to ease over these occasional difficulties. An effective contract manager will remind their TPA of the occasions when s/he has overlooked mistakes by the TPA and use it to avoid, or reduce, paying additional charges for occasional extra assistance
beyond the contract.

Budget for procurement advice

Posted in Consulting, Financial controls, Outsourcing, Press, Procurement with tags , , , , , , on July 15, 2004 by katephiz

Press comment on how much organisations should spend on third party procurement advice and which was reported in the trade press. The detailed comment included the following key advice:

… [they] should look to spend between 2.5% and 5% of fees over a five-year-contract on procurement consultancy …